The Braun appliances have the same infuriating air of perfection. All appliances wear out eventually, but when a Braun breaks, it seems as if it has betrayed its promise to be timeless and reliable.
During the last few years, the company has tried to appeal to a wider market, which means compromises in quality.
“People complain that they don’t work as good as they look, which is a problem,”
Rams acknowledged. It’s not so much that they work less well than other products but that you expect them to work better.